Consumer Protection

N.C. Public Staff challenges Progress Energy bid for flight rate

Under Progress Energy's plans to recover from ratepayers its costs for investing in renewable energy, a studio apartment resident would pay the same as the resident of a palatial home whose monthly electricity usage reaches 40,000 kilowat hours.

Progress Energy grid upgrade to cost $260 million

Progress Energy is preparing to spend $260 million to upgrade its more than 60,000 miles of distribution lines in the Carolinas with new equipment that would better manage the grid on the hottest August days and the coldest February nights - times of peak power demand.

Area ski resorts support limit on liability lawsuits

"Ski at your own risk" is the message some North Carolina ski resorts say should be clearer in state law, shielding them from lawsuits over injuries on the slopes.

Special Report: How Much Do Local Stores Know About the Digital TV Conversion?

Consumer advocates like Shana Becker with North Carolina Public Interest Research Groups say viewers wanting to keep their old TV’s tuned to their favorite channels should not have to spend lots of money to do it.

Heating bills could go up: PSNC seeks rate increase as households conserve

PSNC Energy is seeking a 3 percent rate increase that would raise the natural gas bill for the average residential customer by $3 a month, or $36 a year.

Stores misinform shoppers about digital TV switch, group says

Employees at the nation's top retail stores are giving out bad information about the country's upcoming switch to digital TV.

Group: Some Retailers Misleading About DTV

Beware of what you hear about the upcoming Digital Television Transition. That warning was issued after a national consumer group found that some retailers have been misleading consumers. 

Save-a-watt, loose common sense

Electricity consumers soon may face higher rates in order to pay utility companies not to produce electricity and not to build power plants. The General Assembly, by approving last year's Senate Bill 3, created this absurdity through a legislative provision promoting new energy efficiency programs.

News Release | NCPIRG | Consumer Protection

Retailers Misleading Consumers on the Digital Television (DTV) Transition

In one year, 22 million Americans who rely on free over-the-air analog broadcasting – including many elderly and other vulnerable populations – will be at risk of losing access to TV, which for many is a primary source of news and emergency information as well as entertainment.

Mixed Signals: How TV Retailers Mislead Consumers on the Digital Television (DTV) Transition

One year from now 22 million Americans who rely on free over-the-air analog broadcasting will be at risk of losing access to TV. On February 17, 2009, analog televisions that receive over-the-air signals will go dark, unless they are retrofitted with digital converter boxes. For many Americans who are hearing about the transition for the first time, information about the change comes from electronic store retailers, where consumers ask what is necessary to maintain TV reception-- a primary source for news, information and entertainment.

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