Consumer Protection

Mixed Signals: How TV Retailers Mislead Consumers on the Digital Television (DTV) Transition

One year from now 22 million Americans who rely on free over-the-air analog broadcasting will be at risk of losing access to TV. On February 17, 2009, analog televisions that receive over-the-air signals will go dark, unless they are retrofitted with digital converter boxes. For many Americans who are hearing about the transition for the first time, information about the change comes from electronic store retailers, where consumers ask what is necessary to maintain TV reception-- a primary source for news, information and entertainment.

Stores misinform shoppers about digital TV switch, group says

Employees at the nation's top retail stores are giving out bad information about the country's upcoming switch to digital TV.

Group: Some Retailers Misleading About DTV

Beware of what you hear about the upcoming Digital Television Transition. That warning was issued after a national consumer group found that some retailers have been misleading consumers. 

Save-a-watt, loose common sense

Electricity consumers soon may face higher rates in order to pay utility companies not to produce electricity and not to build power plants. The General Assembly, by approving last year's Senate Bill 3, created this absurdity through a legislative provision promoting new energy efficiency programs.

Duke Energy plan puts a price on cutting back

Duke Energy has won over some skeptics in South Carolina on a novel energy efficiency program that would allow the utility to charge customers up to four times as much as utilities typically charge to pay for such programs.

News Release | NCPIRG | Consumer Protection

Legislative Committee Considers Anti-Consumer Insurance Proposals

Today, members of the Automobile Insurance Modernization Joint Select Committee will revisit proposals by the insurance industry to drastically alter auto insurance regulation. The Committee was created after two bills, S900 and S901, failed to pass in the 2007 legislative session as a result of consumer backlash.  

Debate Over Who Controls Insurance Continues

A legislative committee Wednesday heard arguments for and against a proposal that would give auto insurance companies more control over the rates they charge consumers.

Controlling auto insurance rates

The General Assembly is considering a massive overhaul to how the state sets auto insurance rates.

New Federal Regulations Might Hurt Consignment Shops

Owners of some local consignment stores are worried new federal regulations could put them out of business.

Report | NCPIRG | Consumer Protection

Who Pays for Faulty Construction? How North Carolina Families Bear The Burden For Shoddy Building Practices

Owning a home is the most important investment many families will ever make, but it is one of the least protected products on the market. When homeowners in North Carolina suffer because of mistakes made by builders, they face a variety of unfair and unnecessary obstacles, and have too few tools to hold builders accountable. This report examines five case studies in shoddy construction and makes recommendations for homeowners and policy makers to protect home investments. Below are summaries of two case studies:

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