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- 05/26/2006

State tries to help vets at risk of identity theft

By Richard M. Barron
STAFF WRITER

North Carolina's attorney general wants to make it easier for veterans to protect themselves against potential identity theft.

Roy Cooper has asked the legislature to change state law to make it free for veterans to place a security freeze on their credit reports, days after the Department of Veterans Affairs said millions of its records were stolen.

It now costs $10 per credit agency to put a freeze on reports, which essentially places a padlock on an account. It costs another $10 to release information from an account, which could amount to $60 for accounts at all three credit bureaus.

"I don't think that the veterans should have to pay for any errors that have occurred over which they have no control," said William F. Black, a retired Greensboro banker who served in the Navy during the Korean War era. "I think that's a penalty that they should never have to pay. It's punitive and it's not their fault."

The VA said Monday that the personal records of 26.5 million veterans were stolen from the home of a VA employee. The 2000 Census said that about 120,000 veterans live in the Triad.

Rob Thompson, a consumer advocate with the N.C. Public Interest Research Group, said the legislation has sponsors in the House and Senate and could be voted on within days.

North Carolina is one of 13 states that allow residents to freeze their credit accounts at the three major credit bureaus, Thompson said.

Victims of identity theft have free use of the service, but a fee applies to anybody who uses the service as prevention, such as when a wallet is stolen.

Now that millions of veterans are vulnerable, Cooper said they should all act quickly to freeze their credit.

Even $30 could be a hardship, though.

"Some of them are living on moderate incomes," said Black. "They've given enough they don't have to have it piled on them."

Brian Sowers, a Marine Corps veteran in Greensboro whose son is a Marine fighting in Iraq, said, "if a government entity screwed it up in the first place, it would seem silly to pay to kind of get out of jail."

Here's how freezing credit works: The owner of the accounts gets a personal identity number that prohibits anybody but the owner from getting access to credit accounts.

"It's like putting a virtual master lock on your identity," Thompson said.

Thompson said that because the data could be lost for years, veterans could rack up hundreds of dollars in fees if they have to pay every time they lock and unlock accounts to release information.

"It adds up," he said.

Still, Black and other veterans are uneasy about the situation.

"It concerns me that any private information is available to someone that might be able to use it to their advantage to benefit illegally," Black said.

But Sowers said identity theft is always a worry and the latest threat is just one of many.

"God only knows what's going on out there that we don't know about. It obviously gets your attention that we're all vulnerable," he said, "but I'm not going to start losing any more sleep than I did last night over it."

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